{"id":29346,"date":"2025-02-13T14:19:53","date_gmt":"2025-02-13T14:19:53","guid":{"rendered":"https:\/\/nosisso.com\/?page_id=29346"},"modified":"2025-02-28T20:56:33","modified_gmt":"2025-02-28T20:56:33","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/lovboi.com\/es\/returns-policy\/","title":{"rendered":"Returns policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29346\" class=\"elementor elementor-29346\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-negative-gap elementor-element elementor-element-7d48ee9 e-flex e-con-boxed e-con e-parent\" data-id=\"7d48ee9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd588c elementor-widget elementor-widget-wd_text_block\" data-id=\"3fd588c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2 style=\"text-align: center;\" data-start=\"253\" data-end=\"284\"><span style=\"text-decoration: underline;\"><strong data-start=\"257\" data-end=\"282\">Returns policy<\/strong><\/span><\/h2><p data-start=\"58\" data-end=\"251\">\u00a0<\/p><p data-start=\"58\" data-end=\"251\">Below is an overview of the most common questions we receive about return policies, along with their answers. If your question isn\u2019t listed below, feel free to contact us at: <a rel=\"noopener\" data-start=\"233\" data-end=\"249\">info@LovBoi.com<\/a><\/p><h3 data-start=\"253\" data-end=\"284\"><strong data-start=\"257\" data-end=\"282\">Returns and Exchanges<\/strong><\/h3><h4 data-start=\"286\" data-end=\"333\"><strong data-start=\"291\" data-end=\"331\">How do I return or exchange an item?<\/strong><\/h4><p data-start=\"334\" data-end=\"549\">We\u2019re sorry that you weren\u2019t satisfied with LovBoi. Please contact us at <a rel=\"noopener\" data-start=\"408\" data-end=\"424\">info@LovBoi.com<\/a>, provide your order number and the products you wish to exchange or return, and we\u2019ll assist you with the necessary steps.<\/p><h4 data-start=\"551\" data-end=\"597\"><strong data-start=\"556\" data-end=\"595\">Help! I can\u2019t find my return label.<\/strong><\/h4><p data-start=\"598\" data-end=\"746\">Don\u2019t worry\u2014LovBoi packages do not include return labels. Please contact us at <a rel=\"noopener\" data-start=\"678\" data-end=\"694\">info@LovBoi.com<\/a>, and we\u2019ll help you with your return or exchange.<\/p><h4 data-start=\"748\" data-end=\"785\"><strong data-start=\"753\" data-end=\"783\">What is the return policy?<\/strong><\/h4><ul data-start=\"786\" data-end=\"1199\"><li data-start=\"786\" data-end=\"859\">All returns must be processed within 30 days of receiving your order.<\/li><li data-start=\"860\" data-end=\"982\">If you want to return an item or are experiencing issues returning within the 30-day window, contact <a rel=\"noopener\" data-start=\"963\" data-end=\"979\">info@LovBoi.com<\/a>.<\/li><li data-start=\"983\" data-end=\"1199\">You must provide your order number and tracking information for the returned package. The full amount will be refunded to your original payment method. Please note that original shipping costs are non-refundable.<\/li><\/ul><h4 data-start=\"1201\" data-end=\"1239\"><strong data-start=\"1206\" data-end=\"1237\">What if I\u2019ve used the item?<\/strong><\/h4><p data-start=\"1240\" data-end=\"1323\">Please note that items used for more than 30 days cannot be replaced or refunded.<\/p><h4 data-start=\"1325\" data-end=\"1378\"><strong data-start=\"1330\" data-end=\"1376\">How long does it take to process a refund?<\/strong><\/h4><p data-start=\"1379\" data-end=\"1511\">Refunds typically take 3\u201310 business days to appear on your bank statement, for both credit card payments and Klarna transactions.<\/p><h4 data-start=\"1513\" data-end=\"1572\"><strong data-start=\"1518\" data-end=\"1570\">What should I do if I receive the wrong product?<\/strong><\/h4><p data-start=\"1573\" data-end=\"1772\">If you received a product different from what you ordered, we sincerely apologize\u2014this is a rare occurrence. Please contact us at <a rel=\"noopener\" data-start=\"1703\" data-end=\"1719\">info@LovBoi.com<\/a>, and we\u2019ll ensure you receive the correct product.<\/p><h4 data-start=\"1774\" data-end=\"1851\"><strong data-start=\"1779\" data-end=\"1849\">What is the return process if I am not satisfied with the product?<\/strong><\/h4><p data-start=\"1852\" data-end=\"1940\">Yes, you can return items within 30 days of receiving your package. Here\u2019s what to do:<\/p><ol data-start=\"1941\" data-end=\"2352\"><li data-start=\"1941\" data-end=\"1977\">Safely pack the items in a box.<\/li><li data-start=\"1978\" data-end=\"2145\">Attach the shipping label directly to the package's address side, ensuring it covers any previous delivery address and barcode without overlapping adjacent sides.<\/li><li data-start=\"2146\" data-end=\"2206\">Use the provided address and apply the correct postage.<\/li><li data-start=\"2207\" data-end=\"2295\">Send the package from your nearest post office or a courier service of your choice.<\/li><li data-start=\"2296\" data-end=\"2352\">Email the tracking information to <a rel=\"noopener\" data-start=\"2333\" data-end=\"2349\">info@LovBoi.com<\/a>.<\/li><\/ol><h3 data-start=\"2354\" data-end=\"2374\"><strong data-start=\"2358\" data-end=\"2372\">Important!<\/strong><\/h3><p data-start=\"2375\" data-end=\"2559\">If you received a defective product, it\u2019s crucial to email <a rel=\"noopener\" data-start=\"2434\" data-end=\"2450\">info@LovBoi.com<\/a> before returning your order. We\u2019ll assist you with the return procedure and provide a suitable resolution.<\/p><h3 data-start=\"2561\" data-end=\"2576\"><strong data-start=\"2565\" data-end=\"2574\">NOTE:<\/strong><\/h3><ul data-start=\"2577\" data-end=\"2989\"><li data-start=\"2577\" data-end=\"2709\">If your order was not purchased through <a href=\"http:\/\/www.LovBoi.com\" target=\"_new\" rel=\"noopener\" data-start=\"2619\" data-end=\"2634\">www.LovBoi.com<\/a>, the return policy of the store where you purchased the product applies.<\/li><li data-start=\"2710\" data-end=\"2868\">If the return is caused by the consumer, the consumer is responsible for the shipping fee. The specific fee will depend on the courier service you choose.<\/li><li data-start=\"2869\" data-end=\"2989\">If the received items are damaged or incorrect due to our error, the consumer will not be charged for shipping fees.<\/li><\/ul><h3 data-start=\"2991\" data-end=\"3016\"><strong data-start=\"2995\" data-end=\"3014\">Contact LovBoi<\/strong><\/h3><p data-start=\"3017\" data-end=\"3059\">We welcome any questions or comments at:<\/p><p data-start=\"3061\" data-end=\"3093\">\ud83d\udce7 <strong data-start=\"3064\" data-end=\"3074\">Email:<\/strong> <a rel=\"noopener\" data-start=\"3075\" data-end=\"3091\">info@LovBoi.com<\/a><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns policy \u00a0 Below is an overview of the most common questions we receive about return policies, along with their<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":54,"footnotes":""},"class_list":["post-29346","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lovboi.com\/es\/wp-json\/wp\/v2\/pages\/29346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lovboi.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lovboi.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lovboi.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lovboi.com\/es\/wp-json\/wp\/v2\/comments?post=29346"}],"version-history":[{"count":7,"href":"https:\/\/lovboi.com\/es\/wp-json\/wp\/v2\/pages\/29346\/revisions"}],"predecessor-version":[{"id":30898,"href":"https:\/\/lovboi.com\/es\/wp-json\/wp\/v2\/pages\/29346\/revisions\/30898"}],"wp:attachment":[{"href":"https:\/\/lovboi.com\/es\/wp-json\/wp\/v2\/media?parent=29346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}